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  Privacy Statement
     
 

 

Your Privacy

     
VCOM is committed to maintaining the privacy of the information you share with us. We will not sell, distribute, or rent information about you and your purchases with VCOM. We will only use the information you share with us for the purposes of enhancing your use of our web site, or, with your permission, sending you information about our products and services.

Please take a moment to read our Privacy Policy for a better understanding of the measures we take to protect you and the information you share with us. If you don't find your concern addressed here, please feel free to contact us by email at webmaster@v-com.com .

     
   

What information does VCOM collect?

At times we may request that you voluntarily supply us with personal information. Generally this information is requested in one of the two manners described below.

Shopping:
Whenever you shop our online store, at the time of check-out, we obtain from you the information we need to complete your transaction. To process your order, we require you to supply us with your correct billing, shipping and contact information. The transfer of this information is secure and cannot be received or read by others.
   
Email sign-up:
We also allow you to register to receive periodic email correspondence from us. The information we collect for this purpose is your name and your email address.
 

How we use the information we collect.

We use the personal information you supply to complete and ship your order. Your email address is used to send you an order confirmation, as well as to alert you to any changes in the availability of the items you ordered.



Email messages.
If you provide permission, we will send occasional email messages to let you know about changes to our Web site, free promotional offers and special discounts on products that we believe will be of interest to you. Email messages also may be sent to invite you to participate in a contest or survey or to provide you with information about a product you have purchased from VCOM.
   
Surveys and Contests.
Occasionally, VCOM requests information through surveys or contests. Requested information may include contact information (such as your name and shipping address), and demographic information (such as your zip code and occupation). Contact information will be used to notify contest winners and award prizes, unless you acknowledge that you would like to receive future correspondence (emails, special offers, etc.) from VCOM. Participation in these surveys or contests is completely voluntary, and is limited to those 18 years or older.
 
   

How to opt out.

If you no longer wish to receive periodic emails from us, please follow the unsubscribe instructions located at the bottom of the email you receive from us or our e-commerce partner (usually Digital River or Key Technology). Please note that we will have a 7-day processing period for opt-out requests.

   
   

Our use of "cookies".

A "cookie" is a small data file stored by your web browser on your computer's hard drive. Cookies allow us to recognize who you are when you arrive at our site by associating the identification numbers in the cookie with other information you as a customer have provided us.

Cookies allow us to understand how you clicked to our site and what pages you click on during your visit to our site. Knowing who you are and how you prefer to shop allows us to personalize your shopping experience and speed your checkout process.

Accepting cookies through your web browser is your personal choice. You may not be able to purchase from VCOM if you set your browser to disable cookies.

This is not a VCOM requirement, but be advised that VCOM does outsource its e-commerce to Digital River. Please visit www.digitalriver.com to view their respective privacy statements.

   
    Who, if anyone, besides VCOM, will contact me?

As indicated above, VCOM uses both Digital River and Key Technology to provide for its e-commerce functions. As such, when you purchase from our online stores, these two companies will be responsible for handling your private information and will be providing your electronic receipts and confirmatons. Your private information is stored on their highly secure servers and as such, when we contact you via email, the emails will come from one of these two sources or direct from VCOM, only. Email from any other source is NOT authorized nor permitted by VCOM, unless expressly disclosed on this page.
     
    Additional disclosure of information?

VCOM will not disclose any information by any method not already disclosed in this privacy statement 
     
    Notification of changes.

If at some point in the future there is a change to our Privacy Policy and/or practices that affect your personally identifiable information, we will notify you by email of the relevant changes.
 
   
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